SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestyr.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestyr.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was a bit skeptical at first, but this feeding set has exceeded my expectations. The suction feature on the bowl is incredibly strong and withstands even my toddler's attempts to toss it off his high chair. And let me tell you about the bib...it catches everything! No more finding dried-up peas under the table hours after dinner. Plus, cleaning them is as simple as rinsing under warm water. This set has made meal times so much easier.
Love this feeding set! The suction bowl sticks to the high chair tray, no more flying dishes. Bibs are super easy to clean too 👍
This is a lifesaver for messy eaters. No spills or messes and it's so simple to clean up after meals.
Recommend
As a father of twins, anything that simplifies mealtime is a win in my book! From the sturdy stainless steel spoons that are just right for little hands to grip, to silicone bibs that catch all those inevitable spills and dribbles - this feeding set ticks all boxes. The standout feature though? Definitely the suction bowls - no more picking up plates from floor multiple times during meals! It's easy to clean too which saves precious time for us busy parents.
The silicone bib catches all those crumbs and dribbles making meal times less chaotic - one happy mama here!
I'm impressed with the quality of these items, especially at such an affordable price point. Stainless steel spoons feel sturdy in hand and silicone parts are soft for my baby's gums.
Satisfied
Wow what an amazing product! My kid enjoys eating from these colorful utensils which helps make him excited about mealtime 😊
As a new parent, I'm always on the lookout for products that can make my life easier. This feeding set has been a godsend! The suction bowls stay put even when my little one tries to throw them around. And the bibs? They catch every bit of mess which makes cleaning up so much simpler. Plus, they're easy to clean and dry really quickly.
Stylish yet practical! The colors are vibrant and fun, while functionality is top-notch. Everything you need in a feeding set.
Good
Bought this as a gift for my friend who just had her first child. She absolutely loves it! Says it makes mealtime much easier.
the design of this product is genius - bib that catches food, bowls that won't move... why didn't I find this sooner?