SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestyr.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestyr.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, just wow! This wireless car phone holder with magnetic hold is a revelation. I've tried many different holders over the years but this one takes the cake. The charging speed is phenomenal and it works seamlessly with both my iPhone and Android devices. It's sturdy, yet easy to adjust - something other holders often struggle with. Plus, its sleek design doesn't compromise on style either! 👌👍
This holder is a lifesaver! It holds my phone securely and charges it quickly. No more dead battery worries on long trips!
Super impressed with this magnetic car charger. Fast charging, sturdy hold, works great for both iPhone & Android.
i'm not usually one for writing reviews but i had to make an exception for this gem of a product 😁 it's honestly made my drives so much easier and safer too no more fumbling around trying to charge my phone while driving or struggling to see directions on maps now everything’s right there in front of me quick as a flash charged up ready to go can’t recommend enough 🚗💨✅
This little gadget has been such a lifesaver during long road trips! With its fast charging capabilities, I never have to worry about running out of battery midway through navigating unfamiliar routes anymore. The magnetic hold is also incredibly strong – even when going over bumps or making sharp turns, my phone stays securely in place without any wobble whatsoever.
I love how this gadget has made my drives safer and easier. Quick charge and strong magnet - highly recommend!
The best wireless car phone holder I've tried so far! Charges super-fast and keeps the device steady even on bumpy roads.
got this nifty device recently & boy am i impressed 👏 not only does it keep ma phone secure whilst drivin' it charges super-fast too love how versatile it be workin' well wit both iphone & android makes life so much simpler especially when you're always on d move like me 💯
Perfect blend of practicality and style. This holder charges quickly, holds firm, and looks sleek in my car's interior.
I must admit that I was skeptical at first but after using this wireless magnetic car phone holder for a few weeks now, I’m completely sold. Its fast charging feature ensures that my device is always powered up whenever needed and the robust magnet keeps the device firmly attached even during bumpy rides. A perfect blend of practicality and aesthetics!
recommend