SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestyr.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestyr.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This baby feeding set, let me tell ya, it's been a real game changer for us. Made from silicone material that's incredibly safe and free of all the nasties like BPA and phthalates, I can rest easy knowing my little munchkin is eating safely. No need to stress about harmful chemicals here! The suction plate feature on this bad boy is an absolute godsend. It sticks right in place for the duration of mealtime which means no more overturned bowls or food flying everywhere. Trust me when I say it’s saved us from countless messes. Now let's talk cleanup because with kids, we know that can be a nightmare! This set though? A total dream! The fact that it doesn't stain and is dishwasher friendly makes cleaning up after meals easier than ever - less time scrubbing dishes means more time for cuddles! What really sets this apart though has got to be how amazing it has been for our journey into baby-led weaning. It encourages independence in my kiddo while also helping them develop fine motor skills - win-win if you ask me. And oh man, don't even get me started on its travel-friendly features! This set is super lightweight and flexible making feedings away from home a piece of cake. So whether we're at grandma's house or out exploring the world, meal times are always hassle-free. So yeah, this baby feeding set? Total lifesaver!
Having a little one who is just learning to eat on his own can be quite the messy experience, but with this silicone feeding set, meal times have become less of a hassle. The suction plate sticks firmly to our high chair tray so no more flying dishes! The bib catches any food that doesn't make it into my son's mouth which means less cleaning for me. Plus, the straw cup has been great for transitioning him from bottles. It's easy for him to hold and drink from and I love that everything in the set is BPA free - makes me feel good about what I'm giving him.
I was skeptical at first but now i'm sold! This set has made feeding time so much easier.
The suction on this plate is amazing!
This baby feeding set is absolutely worth every penny spent on it. It’s not only practical in use but also safe as all items are BPA-free which gives me peace of mind knowing my baby isn’t exposed to harmful chemicals during meals.
The best part? No more messes thanks to the bibs!
Love these products! My daughter loves using her new utensils and they're perfect size for her tiny hands. We've had zero issues with staining or anything sticking too much either!
this stuff really works, no spills or messes anymore
This product delivers exactly what it promises: convenience and safety in one package.
These products have been a lifesaver at mealtimes! No more chasing plates or cleaning up big messes.
I'm thrilled with this purchase - everything you need in one set!
this product is great, it makes feeding time less messy
So happy with this purchase. The silicone material feels safe for my baby and I love that it's BPA free.
No more worries about broken dishes or spilled food, thanks to the suction plate