SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestyr.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestyr.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These sunglasses are an absolute must-have! Their oversized pilot-style frame adds a bold, trendy look to any outfit. The one-piece gradient lens not only looks sleek but provides excellent UV400 protection, blocking 100% of harmful UVA and UVB rays. They're lightweight and comfortable enough for all-day wear thanks to the polycarbonate frame. Plus, they're durable with resin lenses that have a soft gradient tint. These unisex shades are perfect for both men and women looking to make a stylish statement while protecting their eyes.
I love these glasses so much! The retro-inspired design is such an effortless fashion statement - I've received compliments every time I've worn them out on my city shopping sprees or beach vacations. What's even better is that they're super comfy too because they're incredibly lightweight!
What sets these sunglasses apart from others in the market is their timeless yet trendy design which suits everyone's taste regardless of gender plus the bonus point being its CE certification ensuring quality and safety
i never leave home without these sunnies now i feel like a movie star wearing them
The best part about these glasses? They protect your eyes in style with UV400 lenses keeping you safe under the sun while making you look chic at the same time.
wow just wow what can i say more than this great buy!
These shades are simply amazing! Lightweight comfort combined with high-end protection against harmful rays makes it my go-to accessory whenever I step outside.
Absolute value for money considering how stylish they look coupled with top-notch eye protection features
Bought two pairs - one for me and another for my partner since it’s suitable for both genders we love rocking our matching pairs together!
these sunglasses scream STYLE absolutely love the oversized pilot frame and gradient lens
These sunglasses are a perfect blend of style, comfort, and protection. The trendy oversized pilot-style frame adds an edge to my look while the UV400 lenses ensure my eyes stay safe from harmful rays.
super comfy to wear all day long no pressure or discomfort at all!
The quality is top-notch - durable resin lenses with a soft gradient tint that’s easy on the eyes but tough against scratches.
I've been looking for something like this for ages! They're stylish yet timeless, suitable for every occasion - be it casual outings or formal events.
The one-piece seamless design gives it such a sleek modern twist I absolutely adore it!