SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestyr.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestyr.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought this outfit for my little one and it's been an absolute delight. The fabric is soft and breathable, making it perfect for her sensitive skin. I love the charming floral print that brings a fresh and playful vibe to her look – so summer-ready! The elastic waistband offers easy wear, allowing my baby girl freedom of movement which is essential at her age. Plus, the pullover top design makes quick changes a breeze during those unpredictable moments. It’s great for casual outings or even just everyday play at home.
wonderfully soft & breathable
Adorable outfit! Soft on my baby's skin, breathable for summer heat, and the floral print is just too cute!
Cute, comfy & easy to put on – what more could I ask for?
This set is perfect! Made from gentle fabric with an adorable floral pattern. Love how easy it is to dress my little girl in it.
a breeze to change into
Our family photos turned out beautifully thanks to this adorable outfit! Made from a cotton blend, it feels gentle on my daughter's skin while providing breathability during our outdoor shoot in mid-summer heat. The floral print added such a delightful touch to the pictures - very fresh and summery indeed! And let me tell you about comfort: with its elastic waistband, she was able to move freely without any discomfort whatsoever.
A great find: comfortable fit, quick to put on, and super cute with its fresh summery vibe!
This ensemble has quickly become a favorite in our household thanks to its combination of style and practicality. The soft & breathable fabric ensures that my child stays comfortable throughout the day while looking absolutely adorable in the charming floral print design. Its versatile nature makes it suitable not only for casual outings but also as an everyday play dress!
Seriously impressed by this set's breathability during hot weather.
baby-approved comfort fit
Soft material + charming print = happy baby (and parent)!
Super practical yet stylish outfit for my daughter. She can move freely thanks to the comfort-fit design - a major plus for us!
Fresh florals make this perfect for any casual outing or photo ops at home.
The fabric feels so soft against her skin; we've had no issues even after multiple washes. It’s our go-to ensemble now!
We've had issues with clothing causing irritation on our baby's sensitive skin before but not with this set! Crafted from a cotton blend material, we noticed how gentle it felt against her skin right away; no more rashes or redness since we started using these clothes! Plus they're super easy to put on due to their pullover top design.
The moment I laid eyes on this set I knew I had found something special: A cute summer outfit made from soft breathable fabric that would feel light against my child’s delicate skin yet durable enough for daily use; adorned by a charming floral print that exudes freshness and playfulness. The elastic waistband ensures easy wear while the pullover top design simplifies dressing up.
Makes dressing up quicker than ever before without compromising style or comfort.