SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestyr.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestyr.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As an avid cyclist, I've had my fair share of pumps. But this one is a standout! The high-pressure capability (up to 300 PSI!) makes it perfect for my MTB forks and rear shocks. What's more, the digital display ensures clear and accurate pressure readings which are crucial for safe and precise adjustments on the go. And let's not forget about the leak-proof switch that maintains air integrity during and after pumping - genius! Plus, the vent button design allows me to fine-tune pressure by releasing excess air instantly. It’s not only functional but also ruggedly built with lightweight alloy material ensuring its longevity despite frequent use or tough rides.
This pump is fantastic! Lightweight yet durable thanks to its rugged alloy build, it inflates up to 400 PSI making it ideal for all kinds of tires. The digital display gives clear readings while the leak-proof valve ensures no loss of air during or after pumping.
Great product! Love how easy it is to get accurate reads from the digital gauge!
Solid bike shock pump; has everything you need in a compact package
I never thought I'd be raving about a bike shock pump but here we are! This thing can inflate up to 300 PSI which is incredible in itself but what really got me was the accuracy provided by its digital display.
this little gadget exceeded my expectations big time...it packs quite a punch with its high-pressure capacity...the leak-proof switch? amazing...
The best part about this pump? Its ability to maintain air integrity even after pumping thanks to that nifty leak-proof switch!
Durable, efficient & reliable - hands down best bike shock pump out there!
Absolutely love this pump's vent button design...releasing excess air has never been easier...
High pressure, digital display, leak-proof valve - this pump has it all!
I'm really impressed with the build of this pump. It's lightweight but doesn't compromise on durability.
This pump is a lifesaver! The high-pressure capability makes inflating my MTB forks a breeze.
never knew i needed a bike shock pump until i got this one...it's so easy to use and incredibly efficient...
The vent button design on this thing is simply genius! I can fine-tune the pressure effortlessly by releasing excess air instantly.
A must-have for any cyclist. High-pressure capacity, accurate readings and durable build - what more could you ask for?
this pumps digital display gives such clear and precise readings...makes adjustments super easy...
Compact yet powerful – exactly what I was looking for in a bike shock pump
The leak-proof switch feature is just brilliant. No worries about losing air during or after pumping anymore!
This rugged alloy built bike shock pump is surprisingly light but tough as nails!