SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestyr.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestyr.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This timepiece is a testament to refined elegance and practical design. The leather strap exudes luxury while the chronograph feature adds a dash of functionality. I'm particularly impressed by its waterproof quality, which gives me the confidence to wear it anywhere without fear of damage. Plus, the luminous hands are such an innovative addition - they make telling time in dim light so much easier.
This chronograph watch is an absolute gem! The leather strap feels so luxurious and comfortable on my wrist. Plus, the waterproof feature gives me peace of mind during unexpected rain showers or when I'm washing dishes. It's a great blend of style and practicality.
Luxurious yet practical! Love the luminous hands and waterproof feature.
I must say this watch has exceeded my expectations! Its sleek design with a luxurious leather band makes quite an impression but what truly sets it apart are its unique features: water resistance and luminous hands that glow in the dark!
Totally in love with this timepiece! Its luminous hands are a lifesaver at night, no more squinting to tell the time 😍
from its plush leather band to its precise chronograph functions, this watch has become my everyday essential. it's hard not to admire how stunning it looks even after being exposed to water 💦 . plus those glow-in-the-dark hands make checking time in low light super easy.
A stylish chronograph watch that's truly a standout, even in water!
I can't get enough of how elegant this watch looks on my wrist. The luminous hands are such a unique touch - they really stand out against the dark face of the watch and add that extra bit of class 👌🏼 And did I mention it's waterproof? Perfect for someone like me who loves outdoor adventures!
Elegance meets functionality. Luminous hands are such an ingenious touch!
this one ticks all boxes: stylish ✔️ , durable ✔️ , functional ✔️ . i mean come on, a luxury leather watch that doesn’t freak out around water is pretty hard to find these days...and let’s not forget about those cool glowing hands
unbeatable
An absolute marvel of craftsmanship! This watch strikes a perfect balance between opulence and utility with its rich leather strap, precise chronograph function, and impressive waterproofing capabilities. And let's talk about those luminous hands – they add such a distinctive touch while ensuring visibility even in low-light situations.
This timepiece is a perfect blend of luxury and resilience.
The craftsmanship is simply top-notch! From its accurate chronograph function down to its beautifully designed dial with luminous hands - everything screams luxury yet functionality isn't compromised as it stands up well against water exposure.
The first thing you notice is how good it looks on your wrist - stylish yet understated. But then you start appreciating all the little details like how comfortable the leather feels against your skin or how easy it is to read time thanks to glowing hands...and remember when watches used to get ruined by water? Not this one!