SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestyr.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestyr.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This mini wireless controller has been a complete lifesaver for my hands. The ergonomic design fits perfectly and comfortably, allowing me to play without any discomfort or strain. I was pleasantly surprised at how responsive the joysticks are, offering precise movements for all types of games. The vibration feedback is incredibly immersive too; it truly adds another level of enjoyment to the gaming experience. What's more, it seamlessly connects via Bluetooth across all platforms which means no more tangled cables! Lastly, with up to 8 hours of continuous use on one charge from its 450mAh battery, this controller lets me game longer than ever before.
Adore this little gadget! It's perfect for my kids' small hands and very user-friendly. They particularly like the rumble feature that makes their games feel so real!
Absolutely love how quick and easy it is to power on with just one click - hassle-free gaming sessions here we come!
The best part about this controller? No wires! Finally free from cable mess.
So impressed by the high-quality joysticks and durable buttons - accurate movement in every game!
this thing rocks! small but mighty – great fit for my hand
I'm really loving this wireless game controller - super convenient and responsive.
No need to worry about charging often thanks to its powerful 450mAh battery – long-lasting action guaranteed.
i can't believe how good the vibration feedback is...feels like i'm actually in the game!!
Bought this as a gift for my son who loves his Switch games; he says it’s fantastic because it fits well in his hands due to its size and shape.
This compact wireless device has become an essential part of our family game nights. Its seamless connectivity ensures uninterrupted play, while the vibration feedback adds a fun and immersive aspect to our gaming sessions. Plus, it's perfect for my kids' small hands!
the one-click wake-up button is genius – instant power on!
great battery life...can game for up to 8 hours non-stop
this controller is so responsive! love how quickly it reacts in games.
Absolutely thrilled with this purchase - fits like a glove and works flawlessly across all platforms.
The ergonomic design of this mini wireless controller has made gaming much more comfortable. The buttons are durable and respond quickly, making every game an enjoyable experience. I'm also impressed by the built-in rumble feature that provides immersive vibration feedback. It connects seamlessly via Bluetooth without any messy cables getting in the way. And with its quick wake-up feature, powering on the controller has never been easier or faster.
Never thought I'd enjoy using a smaller grip until I tried this one - super comfy!
I’m loving the freedom from tangled cables thanks to its seamless wireless play; simply awesome!
The precise movements from these high-quality joysticks have taken my gameplay to another level.
This device’s battery life is amazing; keeps me going through long gaming sessions without needing frequent charges.