SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestyr.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestyr.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am absolutely smitten with this vase. Its unique oyster shape is a sculptural marvel that adds an artistic touch to my living room. The premium ceramic build ensures durability, and the glossy finish has remained intact despite frequent use. I often place fresh flowers in it; its size is perfect for medium-length stems or small bouquets. It's versatile too, looking equally stunning on tabletops, mantels, or shelves. Blending effortlessly with both contemporary and classic décor, it's an accessory that never goes out of style.
Lovely sturdy well-crafted – thumbs up all aroundDurable stylish eye-catching – couldn’t ask for more from a table vase
What a find! This modern yet timeless table vase has become a conversation starter in our home. The oyster-shaped design is truly one-of-a-kind and brings personality to our space like nothing else could! We love how the premium ceramic material feels sturdy yet looks so elegant with its glossy finish – just wow! It holds fresh flowers beautifully and fits perfectly on our mantlepiece but would look great anywhere really.
Fabulous centerpiece! Great for fresh flowers, adds charm wherever placed!
Love love love this table vase! The unique design makes it stand out in any room and the quality is top-notch. Perfect size for my favorite blooms too.
This ceramic vase is worth every penny spent on it. With its unique oyster shape providing aesthetic appeal to any setting and the durable quality from its premium ceramic build - you can't go wrong here folks! Plus, the glossiness gives off such a classy vibe which lasts over time without diminishing at all! Perfect for holding those beautiful flower arrangements we all adore so much!
Unique design, high-quality ceramics – absolutely stunning addition to our home décor!
This ceramic vase is simply beautiful - from the glossy finish to the unique oyster shape, everything about it screams class!
The moment I laid eyes on this uniquely shaped vase I knew I had found something special. A true blend of modernity with timeless elegance - this piece stands out wherever placed be it tabletops nightstands or shelves due to its versatility in placement options . Made from top-notch ceramics they are as durable as they are stylish offering long-lasting beauty while maintaining their glossy sheen even after prolonged use.
Aesthetically pleasing visually captivating best describes this exceptional table vase built using premium-quality ceramics ensuring longevity while retaining its sleekness owing largely to the glossy finish. The oyster shape is unique yet so versatile it fits seamlessly into any decor style whether modern or traditional. Ideal for holding fresh flowers this vase has quickly become a cherished part of my home.
Elegant Unique A standout piece indeed .
Sleek elegant versatile – exactly what I was looking for in a tabletop accessory