SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestyr.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestyr.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i’m incredibly pleased with this 5-in-1 wooden puzzle, train, and stacking set which offers a comprehensive play experience that’s both fun and educational my child can stack colorful mushrooms, fit the castle pieces together, and then use the train for imaginative scenarios all of which promote fine motor skills, hand-eye coordination, problem-solving, and creative thinking the natural wood finish with smooth edges ensures safety while the vibrant but balanced colors are visually stimulating without being too loud the design encourages independent exploration as well as family interaction the pieces are sturdy and well-crafted to endure rough play and frequent use the train adds motion and storytelling potential which deepens engagement and sparks creativity this set has quickly become a favorite in our home providing varied learning opportunities in a single toy it’s an excellent investment for parents looking to enrich their child’s developmental playtime with a beautiful and timeless wooden toy i highly recommend it without hesitation
this wooden set is a fantastic educational toy for young children it combines stacking, puzzle-solving, and imaginative play all in one beautifully crafted package the pieces fit together perfectly and are made from high-quality smooth wood that feels safe to touch the mushroom shapes are fun to stack while the train introduces a dynamic element for creative storytelling my child is constantly engaged and learning new skills like hand-eye coordination and problem-solving the natural wood finish and bright colors are visually appealing and durable enough to withstand rough play this toy is a wonderful addition to any learning environment or playroom
my kid enjoys building and stacking the pieces then moving the train around the wooden design feels high quality and the variety of activities makes it a wonderful learning tool
versatile
this wooden 5-in-1 puzzle and train set is a standout toy in my child’s collection thanks to its incredible versatility and high-quality design the set allows my child to stack the mushrooms, solve the castle puzzle, and play with the train all within one cohesive experience this variety keeps my toddler interested for long stretches of time fostering creativity, problem-solving, fine motor skills, and spatial awareness the craftsmanship is impressive with smooth, durable natural wood and non-toxic finishes that feel great to touch the vibrant colors are bright and inviting without being overwhelming adding visual appeal to the learning process the train adds a dynamic element, encouraging imaginative play and storytelling which extends beyond just building and stacking it’s easy for little hands to manipulate yet challenging enough to help develop concentration and coordination i appreciate how this toy grows with my child providing varied activities that match their developing skills it’s been a huge hit at home and also makes a great gift for parents who value educational toys that combine fun and learning i highly recommend it for anyone seeking a meaningful, engaging, and beautiful wooden toy
sturdy, colorful pieces perfect for hours of imaginative fun
the design and quality of this wooden toy are excellent the different components allow for multiple types of play which keeps my toddler interested for long periods it encourages hand-eye coordination, spatial reasoning, and imaginative storytelling the natural wood and bright colors create an inviting learning experience that feels both timeless and engaging
love how this wooden set combines puzzle, stacking, and train play it keeps my child entertained while developing problem-solving and motor skills the quality is excellent and pieces fit perfectly
this wooden puzzle and train set is an excellent investment for early childhood development the five different ways to play encourage problem-solving, dexterity, and creativity while keeping playtime fresh and engaging the pieces are beautifully finished with non-toxic paints and smooth edges making it safe for little hands the natural wood texture adds warmth and durability the train component brings motion and storytelling into the mix, expanding play possibilities my child loves experimenting with stacking the mushrooms or assembling the castle and then driving the train around the room it’s a versatile and timeless toy that supports learning through fun
durable
i’ve been so impressed by this wooden puzzle and train set it’s one of the most versatile toys i’ve come across combining five different activities into a single engaging package the stacking mushrooms help develop dexterity and concentration while the castle puzzle introduces spatial reasoning and problem-solving the train piece adds movement and storytelling possibilities which really spark my child’s imagination the materials are high quality with smooth edges and a natural wood finish that feels safe and pleasant to touch the colors are vibrant but not overwhelming, making it appealing without being distracting the toy’s design encourages independent learning and creativity while being sturdy enough for active play it’s been a favorite for months and i plan to gift it to friends because of its educational benefits and charming aesthetics
i’m impressed by how versatile this wooden toy is my child can build the castle stack the mushrooms and then use the train for imaginative play it’s a great way to encourage creativity and fine motor development the pieces are smooth and sturdy and the natural wood finish is beautiful and safe for little hands
engaging