SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestyr.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestyr.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Man, I'm totally buzzing about my new case that just landed on my doorstep! It's seriously the bomb and it's got this wicked gradient design. You know what I mean? That kind of color transition from one shade to another, seamlessly blending into each other. It’s a total standout feature for sure. I mean, when you first lay your eyes on it, bam! The uniqueness hits you right in the face like a cool breeze on a hot day. There's nothing quite like having something that isn't cookie-cutter or run-of-the-mill. This ain't your regular ol' boring case; nah man, it's got personality written all over it!
Outstanding
I'm in love with this phone case. It fits my iPhone 16 Pro perfectly, has a great grip and the silver chrome star pattern is just too cool.
no joke this case is sturdy yet stylish i dropped my phone twice already no damage done thumbs up 👍👍
recommend
This TPU Phone Case isn't only good looking but also very protective. I am beyond satisfied!
Great product! The silver chrome stars are beautiful against the gradient background, giving it a luxurious feel.
this phone case is absolutely stunning its not just about looks though protection level top notch highly recommend 🌟
Sleek
The quality of this item blew me away! Fits like a glove on my iPhone 14 series.
i've bought cases before but none as fabulous as this one those shiny stars make me happy every time i look at them 😊
Absolutely thrilled with the purchase - durable and trendy at once. A must-have for all iPhone users!
ok
this tpu case rocks!! super snug fit and easy to put on plus that starry design? simply irresistible
Loving how well-crafted this phone cover is - sleek, lightweight yet robust enough to protect from accidental drops!
Durable
so happy with my purchase the silver chrome stars look even better in person feels good to hold too 👌
The unique design combined with its durability makes this one a winner! I've received so many compliments already.
❤️❤️❤️❤️
this isn't just another tpu case it's an accessory that adds personality to your device totally worth it 🌟🌟🌟
Absolutely love the gradient effect on this phone cover - chic, stylish and durable all at once. Highly recommended!