SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestyr.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestyr.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As a new parent, there are so many things to worry about. The comfort and safety of my baby is always at the top of my list. These swaddle blankets have made such a difference in our lives. They're incredibly soft - I can only compare it to wrapping your baby in a cloud! And they're breathable too, which gives me peace of mind knowing that my little one won't overheat when swaddled. Not to mention, the bamboo cotton material is gentle on his sensitive skin and doesn’t cause any irritation or rashes. I also appreciate how durable they are despite their delicate feel; they've held up beautifully even after numerous washes without losing any softness or shape. Plus, the trendy designs add an extra touch of style to our daily routine! It's clear that careful thought has been put into every detail from functionality to aesthetics with these blankets
These swaddle blankets are just the best! So soft and breathable, they're perfect for my little one's sensitive skin.
wonderful
These swaddle blankets are a dream! The bamboo cotton is soft and gentle on my baby's skin. Plus, they're reusable and easy to wash - perfect for busy parents like us.
😍 absolutely in love with these bamboo cotton swaddles. They’re not only super stylish but also gentle on my baby’s skin. Definitely reusable and easy to wash too 👌.
As a grandmother, I've seen my fair share of baby products. These swaddle blankets truly stand out from the rest. The bamboo cotton material is incredibly soft and gentle on my granddaughter's skin, providing her with utmost comfort. They're also reusable and easy to clean - qualities that any parent or grandparent would appreciate. And let's not forget about the fashionable designs; they add such a lovely touch! It's clear these blankets were designed with both practicality and style in mind.
as a dad i appreciate how easy these are to use the material is really soft and doesn't irritate my son's skin it's nice knowing he's comfortable.
Love the fashionable design, plus they're easy to clean and reusable!
The stylish design of these swaddles caught my eye, but it was their quality that won me over. They're incredibly durable yet so soft. My little one loves them!
👶💕 never thought i'd gush over a baby blanket but here we are...so smooth & comfy even after multiple washes still looks brand new!
recommend
I appreciate the thoughtfulness behind these swaddle blankets - from the breathable material to the fashionable prints. They’re not just practical, but also add a touch of style to our daily routine.
As an aunt who loves to spoil her niece, I'm always on the lookout for quality baby products. These swaddle blankets have exceeded my expectations! The bamboo cotton material is incredibly soft and gentle, providing a comfortable cocoon that soothes my niece instantly. They're also reusable and easy to clean which makes them practical for everyday use. The fashionable designs are just the cherry on top - they add such a cute touch! These blankets truly strike the perfect balance between functionality and style
The design of this blanket caught my eye at first, but after using it I can say that its quality matches its aesthetics! It feels so luxurious yet durable - definitely worth every penny.
These blankets are so soft and gentle, perfect for my baby's skin.
Bought this as a gift for a friend who just had her first child. She raves about how soft it is and loves the fashionable prints. Seems like it will hold up well with repeated use too.