SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of celestyr.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of celestyr.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been gaming for a good part of my life and have tried many controllers, but this one stands out. The wired connection is an absolute blessing! No more worrying about batteries dying at crucial moments or dealing with Bluetooth issues. But it's not just the convenience that impresses me—it's the performance too. Those Hall Effect joysticks are a game-changer—they're so responsive and accurate that I feel like I'm directly controlling every movement in my games. Plus, they seem to be really durable as well (a must-have for any hardcore gamer). And let's not forget about the vibration feedback feature—it adds such an exciting layer of immersion to my gaming sessions.
This controller is the bee's knees! The hall effect joysticks are so responsive, I feel like I'm actually in the game. It adds a whole new level of immersion. 🎮👍
absolutely loving this controller. it's wired which means no more annoying battery changes and it has great response time too. those hall effect joysticks... wow just wow.
As soon as this controller arrived, I was eager to test it out—and boy did it exceed expectations! Firstly, being wired eliminates all sorts of connectivity problems which can often plague wireless controllers—no lagging or sudden disconnections here. Then there are those Hall Effect Joysticks—their sensitivity and precision takes gameplay to another level entirely; you can truly feel each movement and action in your hands. Lastly, the vibration feedback function is fantastic—it creates a more immersive experience by allowing you to physically sense key events within your game environment.
i mean come on...who wouldn't love this thing? wired (no charging issues), incredible joystick sensitivity thanks to some fancy tech called 'hall effect' or something and oh my god..the vibrations!! feels so real 😁
I've been using this gaming tool for a while now, and boy does it deliver! The vibration feedback gives such an authentic experience that you can't help but get lost in the game world. And let's not forget about those hall effect Joysticks - they're phenomenal!
My hands-on experience with this gaming device has been nothing short of amazing! Those joysticks offer precision control like never before, and coupled with the immersive vibration feedback, every gaming session becomes an adventure.
this controller's got it all - wired connection (no lag), hall effect joysticks (super precise) 👌
this is seriously good stuff guys!!! being wired there’s no lag at all plus these ‘hall effect’ joysticks are next-level things 👌 also did i mention how cool the vibrations are when playing action games???
The wired design is a blessing, no more worrying about batteries. The joysticks are super responsive and the vibration feedback rocks! 🎮
This controller has redefined what I expect from my gaming gear! It’s wired design means no interruptions due to battery failure or weak connections—a huge plus point for serious gamers like myself who demand reliability above all else. The standout feature though has got to be those incredible Hall Effect Joysticks—their responsiveness enhances accuracy during gameplay significantly while also offering greater durability than traditional designs—an important consideration given how much use they’ll get! As if that wasn’t enough already, the addition of vibration feedback serves only further enhance overall immersion levels—you actually feel every impact or explosion within your chosen virtual world!
The moment you start using this controller, you know you're onto something special. With its smooth performance from those top-notch hall-effect joysticks to its impressive vibration feedback feature—it truly enhances your overall gaming experience!
Finally found my perfect gaming buddy. Hall effect joysticks are just amazing, and the vibrations make every game feel so real.